MIAMI, FL (July 15, 2020) -- International fraud protection leader ClearSale (www.clear.sale) announced today that it was recognized as a Top Performer in the Fraud Prevention Software category for the Summer 2020 Customer Success Report published by FeaturedCustomers.
FeaturedCustomers evaluated all Fraud Prevention Software companies on its platform for possible inclusion in the report. Only 15 companies met the criteria needed for being included in the Summer 2020 Fraud Prevention Software Customer Success Report, and ClearSale earned the award for Top Performer in the category.
This designation is awarded to vendors with significant market presence and enough customer success content to validate their vision. Highly rated by customers, ClearSale consistently publishes high quality, vendor produced customer success content and curates quality customer references from multiple third-party sites.
“We are thrilled to be recognized as a Top Performer by FeaturedCustomers in this report,” said Rafael Lourenco, EVP at ClearSale. “Our cutting-edge fraud protection technology combined with the world’s largest internal team of seasoned fraud analysts create an unstoppable force for our e-commerce clients and is why we have some of the lowest fraud, chargeback, and false decline rates in the industry today. All the customer success stories, case studies, and positive content from our client roster provide further proof as to how much we are growing in the global market.”
This report comes as U.S. retailers have seen as much as a 68% year-over-year growth in online sales as a result of the COVID-19 pandemic closures that continue to affect businesses across the country. This growth has not only changed the face of the online retail shopper, but it has also created an influx of false declines--the rejection of good orders by mistake--by overzealous fraud algorithms. This could cost merchants as much as $443 billion by 2021, far more than the total lost to fraud. ClearSale never rejects an order without review by a highly-trained analyst to determine an order’s actual risk factor, which is why clients are seeing sales volume increase and fraud volume decrease year after year.
ClearSale’s profile, as well as the full report, is available for download here:
ClearSale offers the most complete e-commerce fraud protection, combining cutting-edge statistical technology with the world’s largest team of specialized fraud analysts for a balanced, comprehensive, real-world approach. Trusted by over 3,000 customers worldwide and touting a 99% retention rate, ClearSale is the first company to offer chargeback guarantees and the largest company focused on global card-not-present fraud prevention. ClearSale helps businesses prevent fraudulent chargebacks without interfering with the online shopping experience. As a result, clients can sell more, safely, even in dynamic or challenging international markets. More information at https://clear.sale or follow on LinkedIn, Facebook or Twitter @ClearSaleUS.
FeaturedCustomers, the world’s only customer reference platform for B2B business software & services, helps potential B2B buyers research and discover business software & services through vendor validated customer reference content such as customer testimonials, success stories, case studies, and customer videos. Every day their platform helps influence the purchasing decisions of thousands of B2B buyers in the final stages of their buying cycle from Fortune 500 companies to SMB’s. For more information, visit their website.